Who we are
Inkjet Service has supported Epson large format customers since 2000, as part of Rockwell Hitec Ltd (est. 1982). We work with resellers and manufacturers across Epson and Fujifilm fleets — and we aim for industry-leading first-fix rates.
Engineers attend site with the parts needed to get you running quickly. We quote accurately, fit only what is required, and use manufacturer fixed-price options when printheads need work.
We’ll always try to resolve issues over the phone first, so you only need an on-site visit when it’s really required. All repairs come with a warranty.
Dedicated engineers located nationwide to keep your production moving.
Scheduled maintenance contracts for major manufacturers and busy print rooms.
Hardware and software operator training, plus install and deinstall support.
Partnership
Our engineers are Epson trained and trusted with high-profile products for both in and out of warranty work. We don’t sell kit — just trusted, impartial advice on repair or replace.
Working with us
For the best visit, have at least 50% ink available, note any service codes or error numbers, and tell us about unusual cleans, marks or print results — that detail helps us fix it faster.
Call or email — if we’re under a machine, leave a number and an engineer will call back as soon as they’re free.